CORONAVIRUS UPDATE
ALL CLIENTS ARE REQUIRED TO WEAR ADEQUATE FACE COVERINGS WHILE ON OUR PROPERTY
ONLY ONE FAMILY MEMBER MAY ACCOMPANY PETS WHILE ON OUR PROPERTY
IF YOU OR SOMEONE YOU KNOW OR WORK WITH HAS EXPERIENCED ANY SYMPTOMS OF ILLNESS IN THE LAST 14 DAYS, DO NOT COME TO OUR CLINIC. SYMPTOMS OF ILLNESS ARE NOT RESTRICTED TO COVID-19.
OUR SAFETY PROTOCOLS MAY EXTEND WAIT TIMES AND CHANGE WITHOUT NOTICE
OUR LONG BEACH VETERINARY CLINIC IS FIRST COME, FIRST SERVED
WE HAND OUT NUMBERS AT NOON TUESDAY-FRIDAY AND 8:00 AM ON SATURDAY
IF MORNING SURGERY ENDS EARLY WE WILL HAND OUT NUMBERS BEFORE NOON
AND MAY OPEN OUR CLINIC EARLY. WE CANNOT PREDICT WHEN OR IF THIS WILL HAPPEN.
CLIENTS BEGIN LINING UP BEFORE WE OPEN (SOMETIMES AS EARLY AS 6:00 AM)
NUMBER DISTRIBUTION IS BASED ON TIME OF ARRIVAL, SO WE SUGGEST ARRIVING EARLY
CHECK-IN WITH OUR CLIENT SERVICE STAFF UPON ARRIVAL TO SECURE YOUR PLACE IN LINE
IF MORNING SURGERY RUNS LATE, OUR CLINIC HOURS WILL BE DELAYED
WE ARE NOT ABLE TO DETERMINE THIS IN ADVANCE
WE CAN ACCOMMODATE 5-25 CLIENTS PER DAY, DEPENDING ON THE NUMBER OF VETERINARIANS ON DUTY
EUTHANASIA PATIENTS ARE GIVEN PRIORITY SERVICE
AND MAY ALTER THE NUMBER OF GUARANTEED CLIENTS WE ARE ABLE TO ACCOMMODATE
WHILE WE DO OUR BEST TO SCHEDULE 2 VETERINARIANS PER DAY,
THIS IS NOT ALWAYS POSSIBLE
ONCE WE HIT OUR QUOTA FOR THE DAY, WE WILL STOP ACCEPTING CLIENTS
SOMETIMES WE HIT OUR QUOTA EARLY IN THE DAY, SOMETIMES LATER
WAIT TIMES CAN BE 1-3 HOURS - OCCASIONALLY LONGER
SATURDAYS ARE OUR BUSIEST DAYS
SUMMER IS OUR BUSIEST SEASON
OUR CLINICS ARE HIGH-VOLUME AND OUR STAFF IS TRAINED TO WORK AS QUICKLY AS POSSIBLE
WHILE PROVIDING THE BEST CARE
WE APPRECIATE YOUR PATIENCE DURING THIS UNPRECEDENTED TIME!
