CORONAVIRUS UPDATE

 

ALL CLIENTS ARE REQUIRED TO WEAR ADEQUATE FACE COVERINGS WHILE ON OUR PROPERTY

ONLY ONE FAMILY MEMBER MAY ACCOMPANY PETS WHILE ON OUR PROPERTY

 

IF YOU OR SOMEONE YOU KNOW OR WORK WITH HAS EXPERIENCED ANY SYMPTOMS OF ILLNESS IN THE LAST 14 DAYS, DO NOT COME TO OUR CLINICSYMPTOMS OF ILLNESS ARE NOT RESTRICTED TO COVID-19.

OUR SAFETY PROTOCOLS MAY EXTEND WAIT TIMES AND CHANGE WITHOUT NOTICE

 

OUR LONG BEACH VETERINARY CLINIC IS FIRST COME, FIRST SERVED

WE HAND OUT NUMBERS AT NOON TUESDAY-FRIDAY AND 8:00 AM ON SATURDAY

IF MORNING SURGERY ENDS EARLY WE WILL HAND OUT NUMBERS BEFORE NOON

AND MAY OPEN OUR CLINIC EARLY. WE CANNOT PREDICT WHEN OR IF THIS WILL HAPPEN.

CLIENTS BEGIN LINING UP BEFORE WE OPEN (SOMETIMES AS EARLY AS 6:00 AM)

NUMBER DISTRIBUTION IS BASED ON TIME OF ARRIVAL, SO WE SUGGEST ARRIVING EARLY

CHECK-IN WITH OUR CLIENT SERVICE STAFF UPON ARRIVAL TO SECURE YOUR PLACE IN LINE

IF MORNING SURGERY RUNS LATE, OUR CLINIC HOURS WILL BE DELAYED 

WE ARE NOT ABLE TO DETERMINE THIS IN ADVANCE

WE CAN ACCOMMODATE 5-25 CLIENTS PER DAY, DEPENDING ON THE NUMBER OF VETERINARIANS ON DUTY

EUTHANASIA PATIENTS ARE GIVEN PRIORITY SERVICE

AND MAY ALTER THE NUMBER OF GUARANTEED CLIENTS WE ARE ABLE TO ACCOMMODATE

 

WHILE WE DO OUR BEST TO SCHEDULE 2 VETERINARIANS PER DAY,

THIS IS NOT ALWAYS POSSIBLE

ONCE WE HIT OUR QUOTA FOR THE DAY, WE WILL STOP ACCEPTING CLIENTS

SOMETIMES WE HIT OUR QUOTA EARLY IN THE DAY, SOMETIMES LATER

WAIT TIMES CAN BE 1-3 HOURS - OCCASIONALLY LONGER

SATURDAYS ARE OUR BUSIEST DAYS

SUMMER IS OUR BUSIEST SEASON

OUR CLINICS ARE HIGH-VOLUME AND OUR STAFF IS TRAINED TO WORK AS QUICKLY AS POSSIBLE

WHILE PROVIDING THE BEST CARE

WE APPRECIATE YOUR PATIENCE DURING THIS UNPRECEDENTED TIME!